These General Terms and Conditions of Sale, Privacy Policy and Data Processing (hereinafter, the ‘GTC’) govern all sales, services and activities offered by BIDEA ITC S.L.U. (hereinafter, ‘BIDEA’) to industrial organizations (hereinafter, the ‘CLIENT’) and to natural persons associated with such organizations (hereinafter, the ‘Users’).
BIDEA provides its services exclusively to industrial companies and their employees. Services will not be offered to natural or legal persons whose activity competes, directly or indirectly, with that of BIDEA.
The contracting or participation in BIDEA’s services implies the User’s explicit acceptance of these GTC, as well as the acknowledgement of their understanding and the User’s legal capacity to assume the obligations contained herein.
- Open Training: Training scheduled in BIDEA’s course calendar, in which a CLIENT may enroll up to 5 employees.
- In‑Company Training: Exclusive training for a CLIENT, with a minimum of 6 enrolled employees. BIDEA undertakes not to offer other services on the agreed delivery dates..
- Client: Industrial company that contracts and pays for BIDEA’s services, as well as the representative acting on its behalf.
- User: Employee, candidate, participant, admitted participant, former participant, or any person who receives services from BIDEA through the CLIENT.
BIDEA ITC offers training services (face-to-face and live-online), consulting, auditing, and specialized technical assistance.
Sections 4.1 to 4.7 contain the specific terms of sale related to BIDEA’s training service.
Training shall be considered confirmed on a firm basis once BIDEA has confirmed in writing the place in an open training course or the dates for an in‑company training session.
From that point on, any total or partial cancellation of the confirmed service shall be governed by the cancellation policy (section 4.6).
The applicable rates will be those in force at the time of contracting. For on‑site training, additional costs for travel, accommodation and subsistence, as well as printing costs for materials, will be included in the offer. All amounts are subject to the corresponding VAT. Payment is made by bank transfer.
- If BIDEA is an approved supplier of the contracting organization, the client may benefit from a 30‑day payment term provided that BIDEA receives a formal purchase order. The full purchase order document must be sent to BIDEA at least 4 days before the start of the training. Signed offers or purchase order numbers sent by email are not accepted.
- In any other circumstance (first transaction, outstanding or past‑due balances, invoicing through third parties, etc.), payment must be made in advance. The BIDEA invoice must be paid at least 4 days before the start of the training.
Failure to send a purchase order or failure to pay the service invoice within the established terms will be considered a cancellation without prior notice and will be governed by the terms established in section 4.6.
- Accreditation Certificates: Issued upon passing all required exams.
- Qualification Certificates: Issued upon passing the knowledge test and attending at least 75% of the instructional hours.
- Certificates of Attendance: Issued when no final knowledge test is required, when the minimum attendance is not met, or when the knowledge test is not passed.
Certificates are issued once all payment obligations have been fulfilled.
- Accreditation Exams:
- If the qualification training completed allows access to an accreditation exam, the exam must be taken—provided that the applicable access requirements are met—within a maximum period of 12 months from the date on which the qualification was carried out (subject to examination fee). After this period, the initial qualification training must be repeated.
- If the participant takes the exam within the established period but does not pass, the exam may be retaken up to two times within the year following the first failed attempt (subject to examination fee and compliance with the access requirements in force).
- Passing an exam results in the issuance of an Accreditation Certificate.
- Failing an exam does not result in the issuance of any certificate.
- Knowledge Tests:
- Passing a knowledge test results in the issuance of a Qualification Certificate.
- Failing a knowledge test results in the issuance of a Certificate of Attendance.
- Attending less than 75% of teaching hours results in a Certificate of Attendance.
- A failed knowledge test may be retaken up to two times within a period of 6 weeks from the date of the first failed test (subject to a €70 retake fee).
- Training that does not include a knowledge test results in a Certificate of Attendance.
- Accreditation Exams:
In order to ensure BIDEA’s ongoing commitment to environmental protection, carbon footprint reduction, and the increasing sustainability of its activities, from 1 June 2025 all course materials will be provided in digital format, regardless of whether the training is delivered on‑site or virtually.
In the case of on‑site training, participants may attend the class with their laptop.
Legal Notice on the Use of BIDEA and VDA Training Materials
The training materials developed by BIDEA are protected under the Spanish Intellectual Property Law (Royal Legislative Decree 1/1996 of 12 April). Likewise, VDA materials are subject to restricted usage rights granted by the German Association of the Automotive Industry. In both cases, their use is limited to authorised training contexts and under the corresponding licence. Any improper use, unauthorised disclosure, or partial or total reproduction of these materials may result in legal action, including claims for damages.
Likewise, the improper use of these materials for commercial purposes or to obtain a competitive advantage may be considered unfair competition, particularly when such use takes place in the marketplace and for competitive purposes, and when it breaches the principles of good faith (Law 3/1991 on Unfair Competition).
The service is confirmed as set out in section 4.1. For any cancellation, please take into account the following:
- Open Training:
- The service is considered confirmed once BIDEA sends the enrolment or service agreement.
- Notice up to 15 days before the training: no charge.
- Participant substitution by another employee up to 1 day before the training: no charge.
- Notice given less than 15 days before the start of the training: 100% of the fee.
- Failure to attend a training session, failure to pay an advance invoice, or failure to send the purchase order: 100% of the fee.
- Cancellation or transfer of participants to another session: no charge, provided that it is due to unforeseen supervening circumstances listed as paid leave under the Spanish Workers’ Statute (Estatuto de los Trabajadores) and justified in writing by sending an email to info@grupobidea.com with the corresponding evidence attached.
- In‑Company Training:
- The service is considered confirmed once BIDEA blocks the delivery dates exclusively for your organization, thereby waiving the provision of any other services during that period.
- Total or partial cancellations with at least 5 weeks’ notice: no charge.
- Total or partial cancellations with less than 5 weeks’ notice: 100% of the fee.
- Cancellation for reasons attributable to BIDEA:
- If cancellation occurs due to reasons attributable to BIDEA, the client will be notified as soon as BIDEA becomes aware of the situation. In such a case, the service may be rescheduled by mutual agreement or cancelled if that is the client’s preference. BIDEA will fully refund any payments received, with no possibility of any other type of compensation. The reimbursement will be made according to the same due date on which the client made the payment.
- Open Training:
BIDEA does not process training subsidies; however, once the participant is registered, BIDEA will provide all the necessary documentation to support the client in the process.
The client is required to inform BIDEA of the training action number and group at least 48 hours before the start of the training.Since the documentation and record‑keeping obligations of the training centre vary depending on whether the training is subsidized or not, if BIDEA is not aware that the client has submitted the declaration, the training will be considered as non‑subsidized. For technical reasons, it is not possible to modify training records retrospectively.
Sections 5.1 and 5.2 contain the specific terms of sale for auditing and technical consultancy services.
Each service will begin with a formal offer, which must be expressly accepted by the client through a purchase order (with a maximum validity of 30 days) or advance payment of the proforma invoice that will be issued
The minimum billing unit will be one full working day.
Travel and subsistence expenses for personnel will be included in BIDEA’s offer.
The delivery of the final report will mark the completion of the service. The time dedicated to preparing the report will be included in the offer. All information provided by the client will be treated with strict confidentiality.
The service will be considered firmly confirmed once BIDEA blocks the dates exclusively for the contracting organization. From that moment on, those dates will not be offered to third parties, with BIDEA expressly waiving the provision of other services during that period.
Cancellation Policy:
- Cancellation by the client: Any cancellation will be subject to a charge of 100% of the agreed amount, unless notice is given at least 5 weeks in advance.
- Cancellation by BIDEA: In the event of cancellation for reasons attributable to BIDEA, a full refund of the payments received will be issued, with no possibility of any other type of compensation. The reimbursement will be made in accordance with the same due date on which the client made the payment.
BIDEA and its consulting team are not responsible for the accuracy of the data provided by the client nor for the decisions the client makes in relation to the services offered by BIDEA.
The client releases BIDEA from all liability, including but not limited to indirect damages, loss of revenue, loss of profit, downtime, additional costs, and third‑party claims, and waives any type of compensation of any nature.The client and BIDEA undertake to maintain the confidentiality of all information and documentation provided in relation to any service, and not to disclose it to third parties without the prior written consent of the other party.
This confidentiality obligation shall remain in force even after the completion of the service..In compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (“LOPDGDD”), BIDEA ITC S.L.U. (hereinafter, “BIDEA”) informs its users about how their personal data are collected, used, and protected. This policy applies to all individuals with whom BIDEA interacts: clients, users of our platforms or applications (web or mobile), suppliers, users participating in training activities, visitors to our website and social media, among others (hereinafter, the ‘Users’). Sections 7.1 to 7.6 explain what data we collect, for what purposes we process them, and what rights you have regarding your information.
- BIDEA ITC S.L.U.
- Adress: C/ Mejía Lequerica 8, 08028 Barcelona
- Tax ID: B65572950.
- Contact email: info@grupobidea.com
We collect personal data that are provided directly to us by the client or the participating user, or that are provided to us through the company contracting our services (the client), in which the participating user is employed, with the understanding that such company has the proper authorization from the data subject for the transfer of said personal data. However, we decline all responsibility if the client company has not duly obtained the necessary consent or legal basis from the data subject in situations such as:
- When completing web or physical forms
- When registering on our platforms or contracting our services.
- When participating in training activities or events.
- When browsing our website, through cookies and similar technologies.
Types of data collected:
- Identification data: name, surname(s), ID/Tax ID, email, telephone number, signature, date of birth.
- Academic and professional data: qualifications, grades, professional experience, documentation required to assess the suitability of the training profile.
Categories of users whose data we process:
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- Users of the website, platforms, and social networks.
- Job candidates.
- Participants in training programs (at any stage: candidates, admitted participants, attendees, and alumni).
- Clients, collaborators, and suppliers.
Website and platform users:
- Purpose: To manage information requests, registrations, inquiries, contracting and use of online functionalities
- Legal basis: Performance of a contractual or pre‑contractual relationship.
- Retention: For the duration of the relationship and subsequently for the applicable legal retention period.
Job applicants:
- Purpose: To manage job applications and participation in recruitment processes.
- Legal basis: Implicit consent when submitting the résumé.
- Retention: Up to one year after the recruitment process has concluded.
Training participants:
- Purpose: Management of the admission process, enrolment, delivery of training programs, communication of services, and management of alumni relationships.
- Legal basis: Contractual performance, legitimate interest and user consent.
- Retention: For the duration of the relationship and for the subsequent legal retention periods.
Survey and form analysis:
- Purpose: Service improvement.
- Legal basis: Legitimate interest and user consent.
- Retention: Until consent is withdrawn.
Clients, suppliers and partners:
- Purpose: Contract performance, activity planning and administrative management.
- Legal basis: Contractual performance.
- Retention: For the duration of the relationship and in accordance with applicable regulations.
Informational and commercial communications:
- Purpose: To send information on BIDEA’s services, activities, updates and events.
- Legal basis: User consent or legitimate interest (existing contractual relationship).
- Retention: Until consent is withdrawn.
Social networks:
- Purpose: To manage interaction with users on social media.
- Legal basis: Implicit consent through interaction.
- Retention: For as long as BIDEA’s profile remains active.
Personal data may be communicated to any of the companies within the BIDEA Group for administrative purposes, internal management, and the coordinated provision of the services offered.
Likewise, personal data will not be transferred to third parties, except where training programs are carried out in collaboration with external entities, such as VDA QMC (Germany) or AIAG‑TOPQM, solely for the management and issuance of certificates. The client and the participating user accept and consent to such data transfer when registering for training programs organized in collaboration with these BIDEA partners.
Similarly, personal data may be accessed by BIDEA’s service providers when necessary for the proper delivery of the service.
In all cases, BIDEA has entered into the corresponding data processing agreements to ensure compliance with applicable data protection regulations.
We apply technical and organizational measures to protect personal data against unauthorized access, alteration, loss, or destruction. Access to certain platforms or services may require prior registration. The User is responsible for the accuracy of the data provided and for the use of their credentials. In case of any suspicion of misuse, a notification must be sent to info@grupobidea.com
You may exercise the following rights regarding your data: Access, Rectification, Erasure, Restriction of processing, Data Portability, and Objection. To do so, you must send an email to info@grupobidea.com indicating the right you wish to exercise and attaching documentation proving your identity. You may also withdraw your consent at any time.
If you believe that your request has not been properly addressed, you may lodge a complaint with the competent data protection authorityAll material made available to the User and, in general, to any interested party by BIDEA during the course of the contracted service does not grant any right of use. BIDEA prohibits the copying, publication, or distribution of any content, as well as its use outside the scope of the contracted service. Any fraudulent use of the content will be considered an infringement.
If any provision of these General Terms and Conditions of Sale is declared invalid or unenforceable for any reason, the remaining provisions shall remain valid and enforceable. The invalidity or unenforceability of any provision shall not affect the validity of the remaining provisions.
These general terms and conditions of sale constitute the entire agreement between the parties with respect to BIDEA’s services and replace any other prior agreement, understanding, or communication, whether oral or written.
The customer may submit any complaints or claims related to the purchased service via info@grupobidea.com. BIDEA undertakes to address and resolve such complaints as promptly as possible.
All notifications between the parties must be made in writing and sent to the addresses indicated in the contract. Notifications shall be deemed received once their receipt has been confirmed by the recipient.
These terms and conditions, as well as any legal relationship arising from their application or interpretation, shall be governed by Spanish law. The parties submit to the courts and tribunals of Barcelona (Spain), expressly waiving any other jurisdiction that may apply.
This document replaces all previous documents containing such terms and conditions and may be subject to changes at any time. The latest valid version will always be published on BIDEA’s website.
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