{"id":34633,"date":"2024-10-07T12:04:01","date_gmt":"2024-10-07T10:04:01","guid":{"rendered":"https:\/\/grupobidea.demosbluefish.es\/faq-items\/11-complaints-claims-and-notifications\/"},"modified":"2024-10-07T12:04:01","modified_gmt":"2024-10-07T10:04:01","slug":"11-complaints-claims-and-notifications","status":"publish","type":"avada_faq","link":"https:\/\/grupobidea.com\/en\/faq-items\/11-complaints-claims-and-notifications\/","title":{"rendered":"11) Complaints, Claims and Notifications"},"content":{"rendered":"<p>The customer may submit any complaints or claims related to the purchased service via info@grupobidea.com. BIDEA undertakes to address and resolve such complaints as promptly as possible. <\/p>\n<p>All notifications between the parties must be made in writing and sent to the addresses indicated in the contract. Notifications shall be deemed received once their receipt has been confirmed by the recipient. <\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The customer may submit any complaints or claims related to  [&#8230;]<\/p>\n","protected":false},"author":3,"featured_media":0,"menu_order":55,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"faq_category":[119],"class_list":["post-34633","avada_faq","type-avada_faq","status-publish","format-standard","hentry","faq_category-service-conditions"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>11) Complaints, Claims and Notifications - Grupo Bidea<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/grupobidea.com\/en\/faq-items\/11-complaints-claims-and-notifications\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"11) Complaints, Claims and Notifications - Grupo Bidea\" \/>\n<meta property=\"og:description\" content=\"The customer may submit any complaints or claims related to [...]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/grupobidea.com\/en\/faq-items\/11-complaints-claims-and-notifications\/\" \/>\n<meta property=\"og:site_name\" content=\"Grupo Bidea\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/grupobidea.com\\\/en\\\/faq-items\\\/11-complaints-claims-and-notifications\\\/\",\"url\":\"https:\\\/\\\/grupobidea.com\\\/en\\\/faq-items\\\/11-complaints-claims-and-notifications\\\/\",\"name\":\"11) Complaints, Claims and Notifications - Grupo Bidea\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/grupobidea.com\\\/en\\\/#website\"},\"datePublished\":\"2024-10-07T10:04:01+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/grupobidea.com\\\/en\\\/faq-items\\\/11-complaints-claims-and-notifications\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/grupobidea.com\\\/en\\\/faq-items\\\/11-complaints-claims-and-notifications\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/grupobidea.com\\\/en\\\/faq-items\\\/11-complaints-claims-and-notifications\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/grupobidea.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQs\",\"item\":\"https:\\\/\\\/grupobidea.com\\\/en\\\/faq-items\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"11) Complaints, Claims and Notifications\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/grupobidea.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/grupobidea.com\\\/en\\\/\",\"name\":\"Grupo Bidea\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/grupobidea.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"11) Complaints, Claims and Notifications - Grupo Bidea","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/grupobidea.com\/en\/faq-items\/11-complaints-claims-and-notifications\/","og_locale":"en_US","og_type":"article","og_title":"11) Complaints, Claims and Notifications - Grupo Bidea","og_description":"The customer may submit any complaints or claims related to [...]","og_url":"https:\/\/grupobidea.com\/en\/faq-items\/11-complaints-claims-and-notifications\/","og_site_name":"Grupo Bidea","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/grupobidea.com\/en\/faq-items\/11-complaints-claims-and-notifications\/","url":"https:\/\/grupobidea.com\/en\/faq-items\/11-complaints-claims-and-notifications\/","name":"11) Complaints, Claims and Notifications - Grupo Bidea","isPartOf":{"@id":"https:\/\/grupobidea.com\/en\/#website"},"datePublished":"2024-10-07T10:04:01+00:00","breadcrumb":{"@id":"https:\/\/grupobidea.com\/en\/faq-items\/11-complaints-claims-and-notifications\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/grupobidea.com\/en\/faq-items\/11-complaints-claims-and-notifications\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/grupobidea.com\/en\/faq-items\/11-complaints-claims-and-notifications\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/grupobidea.com\/en\/"},{"@type":"ListItem","position":2,"name":"FAQs","item":"https:\/\/grupobidea.com\/en\/faq-items\/"},{"@type":"ListItem","position":3,"name":"11) Complaints, Claims and Notifications"}]},{"@type":"WebSite","@id":"https:\/\/grupobidea.com\/en\/#website","url":"https:\/\/grupobidea.com\/en\/","name":"Grupo Bidea","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/grupobidea.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/grupobidea.com\/en\/wp-json\/wp\/v2\/avada_faq\/34633","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/grupobidea.com\/en\/wp-json\/wp\/v2\/avada_faq"}],"about":[{"href":"https:\/\/grupobidea.com\/en\/wp-json\/wp\/v2\/types\/avada_faq"}],"author":[{"embeddable":true,"href":"https:\/\/grupobidea.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/grupobidea.com\/en\/wp-json\/wp\/v2\/comments?post=34633"}],"version-history":[{"count":0,"href":"https:\/\/grupobidea.com\/en\/wp-json\/wp\/v2\/avada_faq\/34633\/revisions"}],"wp:attachment":[{"href":"https:\/\/grupobidea.com\/en\/wp-json\/wp\/v2\/media?parent=34633"}],"wp:term":[{"taxonomy":"faq_category","embeddable":true,"href":"https:\/\/grupobidea.com\/en\/wp-json\/wp\/v2\/faq_category?post=34633"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}